Delivery & Returns

Delivery & Returns

Delivery

Orders may take 1 to 2 working days to process. Once your order has shipped you will receive a shipping confirmation email with the tracking information.

Shipping Fees:

Greece – For all ‘Cash on Delivery’ within Greece, a charge of 10 euros will apply for up to 2kg.

EU – 30€ (for up to 2kg) and 5 working days subject to customs.

Rest of the World -60€ (for up to 2kg) and 10 working days subject to customs.

Additional charges may apply for any additional weight.

Estimate time is calculated from the day of shipment rather than the day of order. We do not ship to PO. Boxes and all our shipments require a signature upon receipt.

Returns

We hope that you will enjoy your order. In case you are not fully satisfied with your purchase you have the right to return the goods within seven (7) days from the day you received them for exchange or credit only provided that goods are unworn, unused and unwashed in their original condition and packaging.

In case of a return please email us at contact@vassiliszoulias.com with your order details and state clearly if you wish an exchange or credit. As soon as we process the return (within 5-6 days), we will send you a confirmation email with the relevant details.

Returns that do meet our policy will not be accepted and will be returned to sender.

For hygiene reasons, our company shall accept the return of earrings and swimwear.

In the rare occasion of returning an item due to manufacturing fault please contact us at contact@vassiliszoulias.com to resolve the issue.